How It Works

We know that Teledermatology.ca is relatively new system to many users. How it works is clearer to some users than others. With this section, we're hoping to demystify the system and explain step-by-step what you should expect when using Teledermatology.ca.

If you have any immediate concerns about how to use the site please contact us - your question may even get added to this section!

Learning The Dashboard
1.0 Learning The Dashboard
Learning The Dashboard

Once logged into Teledermatology.ca, you'll find yourself at the dashboard page. This page provides with access to:

A
The main menu. Through these choices you can view your consults, create a new consult and review your account settings. Don't forget to "Logout" in the top right!
B
That status of all consults submitted in the last 30 days.
C
A technical overview of your login.
Creating A New Consult
2.0 Creating A New Consult
Creating A New Consult

The is an overview of the data you're required to enter for your consult:

A
Make sure you have chosen the correct menu item.
B
If you are a doctor, your PRACID from your registration is automatically assigned to the consult. If you are a patient, this section will NOT display.
C
All required patient data including their name, DOB, and health care number are required to be entered. If you are a patient, your first and last name are pre-populated. You will need to enter your DOB and health care number.
D
In the History of present complaint field, enter as much detail as possible about your patients current condition. This information combined with the your photos will be used to produce the impression and notes for your patient!
E
This is the area you'll use to attach photos to your consult. In the next step this will be covered in more detail.
F
Click this button to submit your consult for review.

2.1 Attaching Images To Your Consult
Attaching Images

Attaching images is a simple but multi-step process.

A
Use this field to select your first photo attach. The button to select your file should say "Choose File", but may say "Browse..." or "File".
B
Once you have selected a file, click "Upload" to begin uploading to our server. Upload time depends on your internet connection speed.

2.2 Uploading More Attachments
Uploading Attachments

Once your image has uploaded, you will see:

A
A list of all uploaded images that will be attached to this consult.
Repeat step 2.1 for each image you want to upload.

2.3 Submitting Your Consult
Submitting Your Consult

Once your image has uploaded, you will see:

A
A list of all uploaded images that will be attached to this consult.
B
Once you have finished entering the data and photos, click the Create consult button.
After Your Consult Is Submitted
3.0 After Your Consult Is Submitted (Open Consult)
Creating A New Consult

Once your consult has been submitted you'll be redirected to your consults overview page.

A
A one time confirmation message indicating that your consult was successfully created.
B
Above your name and PRACID, you'll find the status of your consult. After creating a consult the status is always open.
C
Patient details.
D
This is the history of present complaint. As long as the consult is open you can edit this data by clicking Edit Consult.
E
When the consult is closed, the impression & notes from Dr. Alanen will be found here.
F
All the images attached to the consult can be reviewed here.

3.1 Back To The Dashboard
Back to the Dashboard

Once a consult has been submitted:

A
Select the Dashboard tab.
B
Notice that the consult you just created is now listed on the dashboard as an open consult. Click the patient name to view the consult.

3.2 Using View Consults
Using View Consults

You can review all open and closed consults from the 'View Consults' tab:

A
Select the View Consults if you are not already in this section.
B
The top section lists any open consults that you have. Click View to view the consult.
C
This section list your closed consults. Click View to to view the consult.
When The Consult Has Been Completed
4.0 When The Consult Has Been Completed (Closed Consult)
Using View Consults

Once the consult has been closed by Dr. Alanen, the completed consult including impressions and notes will be automatically faxed to your office. You will also receive an email notification that the consult has been closed. This is what you will see after a consult has been closed.

A
This shows the fax number the completed consult was sent to and the email address the notification was sent to.

You also are provided the ability to re-send the fax and notification email or view it in your web browser.
B
Notice that status is now Closed.
C
Here you will find the impression and notes provided by Dr. Alanen. They've been obscured in this instance for confidentiality.